Consultancy Services for the automotive sector

Project Based

• End to End project execution with guaranteed measurable results based on well-defined issues that affect the business

Advisory

• Support the business as an extended arm, providing advisory for the achievement of Mid to Long term strategic goals

Engagement Options Address Business Challenges/Needs

PROCESS

• Distributor Standards
• Dealer Operation Standards
• Customer Journey / Experience; Retention
• KPI Management, Dashboards, Reports
• Digital Tools, Analytics Utilization
• Test Drive - Efficiency Pre / During / Post
• Business Excellence Program [BSC]
• Distributors’ Annual KPI Setting (high level)

PEOPLE

• Managers’ (Distributor /Dealer) R&R Defining
• Frontline (sales, parts, service) R&R Defining​
• Assess R&R Fulfilment of Manager / Frontline​
• Empowerment / Authority Charting​
• Develop Capabilities by Training/Coaching ​
• Incentive / Pay-Per-Performance Scheme​
• ​Skills Contest (Sales, Service)
• Awards, Certifications, Incentive Trips

PLACE

• Visual Identity Standards Audit
• New Car Storage & Pre Delivery Inspection
• Central Parts Depot Facility & Technology
• Network Planning - Sales, Service, Parts…
• Outlet Design Planning - Sales, Service, Parts…
• Independent Dealer Planning (Sales, Parts)

PRICE

• MSRP (recommended price), Margins Audit
• Competitor Prices - Transaction
• Competitor Value Adds Component / $ value
• Distributor Fixed & Variable Margins

PRODUCT

• Sales Rejector Study, Analysis
• New Models Pre Production Trials
• Test Drive Events (regional)

PROMOTION

• Sales, Service & Parts Marketing Strategies

• Sales, Service & Parts Campaigns

• Fleet Special Price & Efficiencies

• Parts Special Price Offers